Privacy Policy

Last updated: 20 December 2025

This Privacy Policy describes how Sufana General Trading LLC, Dubai (operating under the brand name Sufana Global and accessible via the domain sufanaglobal.com / sufana global), collects, uses, discloses, and protects information obtained from users of its website and services.

By accessing or using this website, you agree to the practices described in this Privacy Policy.

1. Company Identity

  • Legal Entity Name: Sufana General Trading LLC

  • Operating Name: Sufana Global

  • Jurisdiction: Dubai, United Arab Emirates

  • Business Nature: International trading and supply of industrial products, aluminium, raw materials, and specialty oils

2. Information We Collect

We may collect the following categories of information:

a. Personal and Business Information

  • Full name

  • Company or organization name

  • Email address

  • Phone number

  • Job title or designation

  • Business address

  • Enquiry details submitted through contact or quotation forms

b. Technical and Usage Information

  • IP address

  • Browser type and version

  • Device information

  • Pages visited, date, and time of access

  • Referring website addresses

This information is collected using cookies, analytics tools, and standard web server logs.

3. How We Use Your Information

Information collected is used strictly for legitimate business purposes, including:

  • Responding to enquiries, RFQs, and business communications

  • Providing product details, quotations, and service information

  • Managing customer and supplier relationships

  • Improving website functionality and user experience

  • Internal record keeping and operational efficiency

  • Compliance with applicable legal and regulatory requirements

We do not sell, lease, or trade personal or business information to third parties.

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic.

You may control or disable cookies through your browser settings. Disabling cookies may affect certain website functionalities.

5. Data Sharing and Disclosure

Your information may be shared only under the following circumstances:

  • With trusted service providers involved in website hosting, analytics, or communication services, under confidentiality obligations

  • When required by law, regulation, or legal proceedings in the UAE or applicable jurisdictions

  • To protect the rights, property, or safety of Sufana General Trading LLC, its users, or partners

6. Data Security

We implement reasonable technical and organizational measures to safeguard your information against unauthorized access, misuse, alteration, or disclosure. While we strive to protect all data, no method of electronic transmission or storage is entirely secure.

7. International Data Processing

As an international trading company, information may be processed or stored outside the United Arab Emirates where required for business operations. By using our website, you consent to such processing in accordance with this Privacy Policy.

8. Your Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal or business data

  • Request correction of inaccurate information

  • Request deletion of your data where legally permissible

  • Withdraw consent for data processing, where applicable

Requests can be made using the contact details provided below.

9. Third-Party Websites

Our website may include links to third-party websites. Sufana General Trading LLC is not responsible for the privacy practices or content of external sites. Users are encouraged to review the privacy policies of those websites independently.

10. Policy Updates

We reserve the right to update this Privacy Policy at any time. Updates will be reflected on this page with a revised “Last updated” date. Continued use of the website constitutes acceptance of the updated policy.

11. Contact Details

For questions, concerns, or requests related to this Privacy Policy, please contact:

Sufana General Trading LLC
Dubai, United Arab Emirates

Sales@sufanaglobal.com

+971 56314 3453